TIPH and HoriXonT8 Accelerate AI Transformation Launch TIP Smart Car Inspection and TIP AI to Reinvent the Future of Insurance

Dhipaya Group Holdings Public Company Limited (TIPH), one of the region’s leading insurance and financial services groups, is accelerating its full-scale transition of AI Transformation. The company has joined forces with HoriXonT8 — a TIPH subsidiary jointly invested with Beryl 8 Plus Public Company Limited (BE8), Thailand’s leader in AI-powered digital transformation — and has become one of the founding organizations of PanyaThAI, Google Cloud’s flagship program designed to advance Agentic AI adoption across Thai enterprises.

Participation in PanyaThAI represents a significant milestone in strengthening AI capabilities across the entire insurance value chain. PanyaThAI is purpose-built to help Thai organizations develop, deploy, and scale Agentic AI — AI systems capable of planning, reasoning, executing tasks, and automating complex workflows end-to-end — creating tangible business outcomes in efficiency, speed, and measurable ROI. The program launched with 15 founding member organizations, including TIPH and HoriXonT8.

This strategic collaboration underscores the shared commitment of TIPH and HoriXonT8 to drive the Thai insurance industry into the next phase of AI Transformation under the vision “AI for Insurance Transformation”, beginning with two core AI initiatives:

(1) TIP Smart Car Inspection

An AI-powered vehicle inspection system built on Google Cloud’s Gemini technology.

Customers can perform self-inspection via LINE Official Account, while the system analyzes video in real-time with high accuracy, transparency, and automatic integration with policy issuance workflows — reducing inspection time and lowering customer costs by over 70%.

(2) TIP AI – Intelligent AI Assistant for Employees

A Generative AI Chat Assistant co-developed with Google Cloud to enhance employee productivity and support TIPH’s transition into a Smart Organization.

All data is processed within a secure private environment aligned with data privacy and compliance standards, enabling fast, safe, and reliable access to enterprise information.

Dr. Polrat Ek-yokya, Deputy Managing Director, Dhipaya Insurance Public Company Limited, stated: “We believe AI is not just a tool, but the core enabler for elevating the customer experience. TIPH is committed to setting a new industry benchmark by using AI to accelerate processes, enhance convenience, and improve accuracy. Our collaboration with HoriXonT8 and Google Cloud represents a pivotal step in transforming Thailand’s insurance industry into a faster, more transparent, and truly customer-centric ecosystem.”

Mrs.Nutsara Rittipornpasit, Chief Executive Officer of HoriXonT8, added: “Both TIP Smart Car Inspection and TIP AI are tangible examples of AI-powered digital transformation. By combining HoriXonT8’s expertise with Google Cloud’s technology, we are creating AI-driven innovations that unlock new potential for Thailand’s insurance sector — enhancing customer experience and enabling sustainable organizational growth.”

This collaboration highlights the evolving role of AI — from back-office support to becoming a strategic engine that drives business performance. By integrating Google Cloud’s advanced AI technologies with TIPH’s insurance expertise, the partnership establishes new capabilities and lays the foundation for the industry’s next S-Curve of growth.

TIPH and HoriXonT8 are already preparing to expand into additional initiatives such as AI Claim Inspection and AI Risk Assessment, reinforcing their commitment to building a fully AI-driven and future-ready insurance ecosystem for Thailand.

Participation in the PanyaThAI program amplifies this momentum — marking not only an upgrade in AI capabilities, but also the beginning of a holistic organizational transformation. It signals a new era for the insurance sector, powered by data, innovation, and Agentic AI.