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Social media is changing how we connect and share in our personal lives and increasingly in business. Customers are just as likely to look for you on Facebook as they are to visit our corporate website. Internally, we work more productively when we can easily collaborate with our colleagues online. Weaving a social context into your business is quickly becoming a prerequisite for success. It's time to transform your business for the new social reality. It's time to delight your customers by connecting to them and to your employees in new and powerful ways. Welcome to the Social Enterprise.
Provide you a complete picture of your customer by creating a customer social profile with information from social media apps like Facebook and Twitter
Chatter is a business collaboration software. Where you stay on top of what's happening in your company with real-time updates on people and groups, important document, and you top deals and accounts.
Connect with product and competitive experts, track leads and deals easily, and make social sales a reality with the Sales Cloud and Data.com.
Deliver next-generation customer service with the Service Cloud. You can meet customers wherever they are including social networks such as Facebook and Twitter. Your agents also benefit from employee social networks that help them work together like never before.
Build custom employee apps for your business on Force.com, or use the AppExchange to find the app you need.
Build mobile and social marketing apps like Facebook pages with Heroko. Heroku is the leading cloud platform for building and deploying social and mobile customer applications.
Listen, analyse, and engage in conversations with your customers on the public social Web with Radian6. The #1 social media monitoring and engagement platform.
Connect your customers, your products, and your enterprise data with help from Database.com.
Having a solid media strategy cen really help make a difference in the success of your campaigns. You will come off more polished and organized and viewed as being a real player in the social media space.
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